Refund Policy
At Forbearance Care, we are committed to providing high-quality services to our clients. We understand that circumstances may change, and we aim to address any concerns you may have regarding our services. Please review our refund policy below:
1. Service Satisfaction
We strive to ensure that all clients are satisfied with the services provided. If you are not fully satisfied with our services, please contact us within [insert time frame, e.g., 30 days] of service completion to discuss your concerns.
2. Refund Eligibility
Refunds may be considered under the following circumstances:
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Services were not delivered as promised or were unsatisfactory.
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There was a billing error or overcharge.
3. Requesting a Refund
To request a refund, please follow these steps:
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Contact our customer service team at Contact Us.
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Provide details regarding your request, including your name, contact information, and the specific service in question.
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Submit any relevant documentation or evidence that supports your refund request.
4. Review Process
Once your refund request is received, we will review it within [insert time frame, e.g., 7-10 business days]. We will notify you of the decision and, if applicable, the amount to be refunded.
5. Refund Method
Approved refunds will be processed using the original payment method within [insert time frame, e.g., 14 business days]. Please note that it may take additional time for the funds to reflect in your account, depending on your financial institution.
6. Non-Refundable Services
Certain services may be non-refundable. These include:
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Fees for services that have already been rendered.
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Administrative or processing fees, unless otherwise specified.
Conclusion
We value our clients and are committed to addressing any concerns regarding our services. If you have any questions about our refund policy or need assistance, please feel free to reach out to our customer service team at [insert contact information]. Thank you for choosing Forbearance Care.